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Safe Hiring Practices

Your wellness journey is a partnership built on trust and mutual respect. Since all interactions on Rooted Vitality happen between you and your chosen practitioner, we encourage you to take an active role in protecting yourself and ensuring professional, safe connections.

This guide offers practical recommendations for vetting practitioners and maintaining healthy professional boundaries throughout your wellness journey.

Before You Connect

Review Their Profile Thoroughly

Take time to examine a practitioner's complete profile before sending a care request. Look for:

  • Clear credentials and certifications relevant to their practice
  • Years of experience and professional background
  • Session fees and cancellation policies clearly stated
  • Client reviews and testimonials (if available)
  • Professional photo and clear communication style

Trust the Matching Process

Rooted Vitality's matching system connects you with practitioners whose approach aligns with your preferences. If something doesn't feel right about a practitioner's profile, move on to another match. You have options, and finding the right fit matters.

Start with a Consultation

Always begin with a paid or exploratory consultation before committing to ongoing sessions. This allows you to:

  • Assess whether your communication styles align
  • Gauge their professionalism and expertise
  • Confirm their approach matches your wellness goals
  • Establish clear expectations for your working relationship

During Your Interactions

Establish Clear Boundaries

Professional relationships thrive when boundaries are clear. From your first interaction:

  • Confirm session times, duration, and cancellation policies in writing
  • Clarify what services are included and any additional fees
  • Understand their communication preferences and response times
  • Discuss confidentiality and what information will be kept private

Keep Communication Professional

Use Rooted Vitality's built-in messenger for all scheduling and professional communications. This creates a documented record of your interactions and helps maintain professional boundaries. Share only the personal information necessary for your wellness plan.

Watch for Red Flags

If a practitioner demonstrates any of these behaviors, consider ending the relationship:

  • Pressure to share personal or financial information
  • Inconsistent communication or cancelled sessions without notice
  • Claims of unrealistic healing outcomes or guarantees
  • Unwillingness to discuss their credentials or experience
  • Requests to move communication off the platform
  • Any behavior that makes you uncomfortable

Trust Your Instincts

Your intuition is valuable. If something doesn't feel right about a practitioner or interaction—even if you can't pinpoint why—trust that feeling. Your wellness journey should feel safe, respectful, and mutually beneficial.

Remember: You are in control. You can end a relationship with a practitioner at any time. It's okay to say no, take time to think, or try a different practitioner. Finding the right fit is worth the effort.

If you experience concerning behavior from any practitioner on Rooted Vitality, we encourage you to reach out to our support team for guidance.

Learn More

Explore these related guides to support your wellness journey: