Rooted Vitality Help Center
How can we help?
Find support for your account, billing, safety, policies, or getting in touch with the Rooted Vitality team.
Popular Support Topics
Choose the area that best matches what you need help with.
Contact Support
Need help from our team? Reach out and we’ll help point you in the right direction.
View help →Client Help
Help with requests, matching, messaging practitioners, and account settings.
View help →Practitioner Help
Guides and articles for setting up your profile, using match settings, messaging clients, and getting the most from Rooted Vitality.
View help →Billing & Membership
Help with practitioner membership, billing, payment questions, and managing your account.
View help →Trust & Safety
Learn about expectations, reporting concerns, privacy, and platform standards.
View help →Account & Login Help
Help with signing in, account access, profile settings, and verification links.
View help →Contact Us
Need more help? Here are the best ways to reach us.
Email Support
Questions about your account, billing, membership, wellness requests, or platform support.
support@rootedvitality.healthPhone & Text Support
Call or text our team for assistance with your account, wellness requests, billing, practitioner membership, or general support.
+1 (502) 390-7668Report a Concern
Safety, privacy, conduct, billing, account access, or platform concerns.
Priority review availableHours of Operation
Phone Support
Monday – Friday: 8:00 AM – 5:00 PM Mountain Time
Saturday: 8:00 AM – 3:00 PM Mountain Time
Text & Email Support
Monday – Saturday: 6:00 AM – 7:00 PM Mountain Time
Phone & Text: +1 (502) 390-7668
Email: support@rootedvitality.health
Policies & Trust
Review the standards, privacy terms, and policies that guide Rooted Vitality.