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Accessibility Statement

Effective Date: December 1, 2025

Rooted Vitality, Inc. is committed to ensuring digital accessibility for all users, including people with disabilities. We believe that everyone should have equal access to our wellness platform and the opportunity to connect with practitioners who can support their health journey.

This Accessibility Statement outlines our commitment to accessibility, describes the accessibility features we have implemented, and provides information about how to report accessibility issues.

1. Our Commitment to Accessibility

Rooted Vitality is committed to:

  • Providing an accessible and inclusive platform for all users
  • Complying with applicable accessibility laws and standards
  • Continuously improving the accessibility of our website and application
  • Removing barriers to access for people with disabilities
  • Ensuring our platform works well with assistive technologies
  • Training our team on accessibility best practices

2. Standards and Compliance

2.1 Web Content Accessibility Guidelines (WCAG)

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which include:

  • Perceivable: Information and user interface components are presented in ways that are perceivable to all users
  • Operable: User interface components and navigation are operable via keyboard and other input methods
  • Understandable: Information and user interface operation are understandable to all users
  • Robust: Content is compatible with current and future assistive technologies

2.2 Legal Compliance

Our platform is designed to comply with:

  • Americans with Disabilities Act (ADA) Title III requirements
  • Section 508 of the Rehabilitation Act (U.S. Federal accessibility requirements)
  • WCAG 2.1 Level AA standards
  • State and local accessibility laws and regulations

3. Accessibility Features

3.1 Visual and Color Accessibility

  • Sufficient Contrast: Text has sufficient color contrast with backgrounds to meet WCAG standards
  • Resizable Text: Users can zoom and resize text without loss of functionality
  • Color Independence: Information is not conveyed using color alone; text labels and icons are used
  • High Contrast Support: Platform respects the high contrast preference (prefers-contrast: high) for users who need enhanced visual distinction
  • No Flashing: We avoid content that flashes at rates that could trigger seizures

3.2 Keyboard Navigation

  • All functionality is accessible via keyboard
  • Tab order is logical and intuitive
  • Keyboard shortcuts are available for common actions
  • Focus is always visible and clear
  • No keyboard traps prevent users from navigating away

3.3 Screen Reader Compatibility

  • Platform is compatible with popular screen readers (JAWS, NVDA, VoiceOver)
  • Semantic HTML ensures proper structure for assistive technologies
  • Form labels, buttons, and interactive elements are properly identified
  • Images have descriptive alt text
  • Links have clear, descriptive link text
  • Page headings are properly structured

3.4 Audio and Video Accessibility

  • Videos include captions for users who are deaf or hard of hearing
  • Audio content includes transcripts when applicable
  • Controls for audio and video are clearly labeled and accessible

3.5 Cognitive and Language Accessibility

  • Clear, simple language is used throughout the platform
  • Navigation is consistent and predictable
  • Error messages are clear and specific
  • Forms provide helpful instructions and error recovery options
  • Pages have clear headings and logical structure

3.6 Mobile and Touch Accessibility

  • Mobile site is fully responsive and usable on all screen sizes
  • Touch targets are appropriately sized for easy interaction
  • Functionality works without requiring specific gestures or orientations
  • Platform works well on mobile devices with accessibility features enabled

4. Known Accessibility Limitations

While we work continuously to improve accessibility, some limitations currently exist:

  • Third-Party Content: Some embedded third-party content (maps, social media, etc.) may not be fully accessible
  • PDF Documents: Older PDF documents may not be fully accessible; we are working to remediate these
  • User-Generated Content: Content created by practitioners may vary in accessibility; we encourage all users to create accessible content
  • Legacy Pages: Older pages may not meet current accessibility standards; we are prioritizing updates

We are actively working to address these limitations and appreciate your patience as we improve.

5. Assistive Technology Support

The Rooted Vitality platform is designed to work with:

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
  • Voice Control: Voice dictation and voice control software
  • Magnification Software: ZoomText, built-in OS magnification
  • Switch Control: Eye tracking, switch access devices
  • Keyboard Navigation: Alternative keyboards and key remapping

If you use an assistive technology and experience issues, please let us know so we can help.

6. Accessibility for Practitioners

For practitioners creating content on our platform:

  • Use clear, descriptive headings and structure
  • Add alt text to all images and graphics
  • Use sufficient color contrast in any images or materials
  • Provide captions for any videos you share
  • Use bullet points and lists for easy scanning
  • Avoid using color alone to convey information
  • Write clearly and use simple language when possible

We provide guidance and tools to help you create accessible content.

7. Accessibility Features in Practice

7.1 Getting Started with Accessibility Features

Keyboard Navigation:

  • Press Tab to navigate through links and buttons
  • Press Shift + Tab to go backwards
  • Press Enter to activate buttons and links
  • Press Space to check/uncheck checkboxes

Text Sizing (Most Browsers):

  • Windows: Press Ctrl + Plus to zoom in, Ctrl + Minus to zoom out
  • Mac: Press Cmd + Plus to zoom in, Cmd + Minus to zoom out
  • Press Ctrl + 0 (or Cmd + 0) to reset zoom

Enabling Screen Reader:

  • Windows: Press Windows + Enter to enable Narrator
  • Mac: Press Cmd + F5 to enable VoiceOver
  • iOS: Settings > Accessibility > VoiceOver
  • Android: Settings > Accessibility > TalkBack

7.2 Browser and Device Accessibility Settings

Most browsers and devices have built-in accessibility settings:

  • Display settings (high contrast, text size)
  • Audio descriptions for videos
  • Captions and subtitles
  • Keyboard and voice control options
  • Screen magnification tools

We recommend enabling these settings to optimize your experience with Rooted Vitality.

8. Feedback and Accessibility Issues

8.1 Report an Accessibility Issue

If you encounter an accessibility barrier or believe we are not meeting accessibility standards, please contact us:

Rooted Vitality Accessibility Team
Email: accessibility@rootedvitality.health
Phone: [Phone Number]
[Mailing Address]

In your report, please include:

  • The specific page or feature you're having trouble with
  • What assistive technology or accessibility feature you're using (if applicable)
  • A description of the problem and what you expected to happen
  • Your browser and device information
  • The best way to contact you for follow-up

8.2 Response Timeline

We will acknowledge your accessibility report within 24 hours and work to resolve the issue as quickly as possible. Complex issues may take longer to address, but we will keep you updated on progress.

9. Accessibility Improvements

We are committed to continuous improvement and regularly:

  • Conduct accessibility audits and testing
  • Monitor for new accessibility issues
  • Update and improve features based on user feedback
  • Stay current with accessibility standards and best practices
  • Test with users who have disabilities
  • Train our development and design teams on accessibility

10. Third-Party Services and Accessibility

Rooted Vitality uses various third-party services, including:

  • Payment processors (which we work with to ensure accessibility)
  • Hosting services
  • Analytics and tracking services
  • Communication tools

We encourage our vendors to maintain accessibility standards, and we work with them to address any accessibility issues.

11. Accessibility in the App

Our mobile application includes:

  • Support for iOS and Android accessibility features
  • Voice-over compatible interface design
  • High contrast and color adjustment options
  • Text sizing flexibility
  • Keyboard and switch navigation support

If you experience accessibility issues in the mobile app, please report them through the app or contact our accessibility team.

12. Your Accessibility Rights

You have the right to:

  • Access our platform in an accessible format
  • Request accommodations for your accessibility needs
  • Receive timely responses to accessibility complaints
  • File complaints with relevant accessibility authorities
  • Use your preferred assistive technology

13. Additional Resources

13.1 Accessibility Resources

For more information about web accessibility, visit:

13.2 Assistive Technology Resources

  • Screen Readers: NVDA, JAWS
  • Browser Extensions: Various accessibility extensions for Chrome, Firefox, Edge
  • Built-in Tools: Windows Narrator, Mac VoiceOver, iOS VoiceOver, Android TalkBack

13.3 Accessibility Support

For accessibility support and accommodations:

  • ADA National Network: adata.org
  • Disability Rights Organizations: Contact your local advocacy organization
  • Government Resources: U.S. Access Board, GSA, and other agencies

14. Contact Accessibility Services

If you need accessibility support or accommodations, or if you have questions about our accessibility practices:

Rooted Vitality Accessibility Team
Email: accessibility@rootedvitality.health
Phone: [Phone Number]
[Mailing Address]

We are committed to providing prompt, helpful responses to accessibility inquiries.

15. Commitment to Ongoing Improvement

Accessibility is an ongoing commitment, not a one-time goal. We:

  • Continuously test and improve our platform's accessibility
  • Welcome feedback from users about accessibility
  • Stay informed about new accessibility standards and technologies
  • Train our team on inclusive design and development
  • Work toward achieving 100% accessibility

Thank you for being part of our accessibility journey.